New to 131 pub or just need a quick answer? You are in the right place. We have put together the most common questions from Filipino players — covering everything from account setup and deposits to bonuses, games, and responsible gaming. Browse by category or scroll through to find what you need.
Whether you are playing from Manila, Cebu, Davao, or anywhere else in the Philippines, this FAQ covers the key topics that matter most to 131 pub players. Find your answer fast.
Learn how to create your 131 pub account, complete identity verification, and get started in minutes. Age requirement is strictly 21 and above in line with Philippine gaming regulations.
Find out how to fund your 131 pub account using GCash, PayMaya, BPI, BDO, Metrobank, and other Philippine payment channels — and how to cash out your winnings quickly.
Understand how 131 pub welcome bonuses, reload offers, and loyalty rewards work — including wagering requirements, expiry dates, and how to claim your free spins or cashback.
Get answers about 131 pub's game library — slots, live dealer, bingo, e-sports, fishing games, and more. Learn about RTP, game providers, mobile compatibility, and demo play.
Discover the tools 131 pub provides to help you stay in control — deposit limits, session timers, self-exclusion, and links to PAGCOR responsible gaming resources for Filipino players.
Understand how 131 pub protects your personal data, secures your account with encryption and two-factor authentication, and handles your information in line with Philippine data privacy laws.
Everything you need to know about creating and managing your 131 pub account — from signing up for the first time to verifying your identity and updating your profile details.
Age Requirement: You must be at least 21 years old to register and play at 131 pub. This is a strict requirement under Philippine gaming law. All accounts are subject to identity verification.
Creating a 131 pub account is quick and straightforward. Visit the 131 pub website and click the Register button on the homepage. You will be asked to provide your full name, date of birth, email address, mobile number, and a secure password.
After submitting your registration form, you will receive a verification email or SMS. Click the confirmation link to activate your account. Before you can make your first deposit or play for real money, you will need to complete the identity verification process by submitting a valid Philippine government-issued ID — such as a National ID, passport, or driver's license.
Remember: you must be 21 years old or above to register at 131 pub. Accounts belonging to underage players will be permanently closed.
131 pub requires all players to verify their identity before withdrawing funds. Accepted documents include:
You may also be asked to provide proof of address — such as a recent utility bill or bank statement — and a selfie holding your ID. All documents are reviewed within 24 to 48 hours. Your data is handled securely in accordance with the Philippine Data Privacy Act.
No. Each player is permitted to hold only one active 131 pub account. Creating duplicate accounts is a violation of our Terms and Conditions and may result in the permanent suspension of all associated accounts and the forfeiture of any balances or bonuses.
If you have forgotten your login credentials, use the Forgot Password feature on the login page to recover access to your existing account. If you believe your account has been compromised, contact our support team immediately at [email protected].
Go to the 131 pub login page and click "Forgot Password." Enter the email address linked to your account and we will send you a password reset link. The link is valid for 30 minutes. If you do not receive the email, check your spam or junk folder.
For security reasons, 131 pub will never ask for your password via email, live chat, or phone. If you receive any such request, please report it to our support team right away.
You can request account closure at any time by contacting our support team at [email protected]. Before closing your account, make sure to withdraw any remaining balance. Pending bonuses will be forfeited upon account closure.
If you are closing your account due to gambling concerns, we strongly encourage you to use our self-exclusion tool instead — this provides a more structured break and can be set for a specific period. Visit the Responsible Gaming page for more details.
131 pub supports a wide range of Philippine-friendly payment methods to make depositing and withdrawing as convenient as possible. Accepted methods include:
All transactions are processed in Philippine Peso (₱). Minimum deposit amounts and processing times vary by payment method — check the Cashier section of your 131 pub account for the latest details.
The minimum deposit at 131 pub starts at ₱100 for most payment methods, making it accessible for Filipino players at all budget levels. Some payment channels may have slightly higher minimums due to processing requirements — these are clearly displayed in the Cashier section before you confirm your transaction.
There is no maximum deposit limit for verified accounts, though large transactions may require additional verification steps in line with anti-money laundering regulations.
Withdrawal processing times at 131 pub depend on the method you choose:
All withdrawal requests are reviewed by our finance team before processing. First-time withdrawals may take slightly longer due to additional verification. Make sure your account is fully verified to avoid delays. The minimum withdrawal amount is ₱200.
131 pub does not charge fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees — for example, GCash charges a small fee for certain transfer types. We recommend checking with your payment provider for their current fee schedule.
Currency conversion fees may apply if your account or payment method operates in a currency other than Philippine Peso (₱).
There are several common reasons a withdrawal may be delayed or declined at 131 pub:
If your withdrawal has been pending for more than 48 hours, contact our support team at [email protected] with your transaction reference number and we will investigate promptly.
131 pub supports the most popular Philippine payment methods so you can fund your account and cash out your winnings with ease — whether you are using GCash in Makati or BDO in Cebu.
Tip: GCash and PayMaya are the fastest options for both deposits and withdrawals at 131 pub. Most transactions are completed within a few hours.
131 pub offers a range of bonuses and promotions for Filipino players — from welcome packages to weekly reload bonuses and loyalty rewards. Here is what you need to know before claiming.
Always read the terms: Every 131 pub bonus comes with wagering requirements and expiry dates. Make sure you understand the conditions before opting in to avoid any surprises.
131 pub offers a welcome bonus for new players upon making their first qualifying deposit. The bonus is credited to your account automatically once your deposit is confirmed and your account is fully verified. The exact bonus amount and percentage match are displayed on the Promotions page of your 131 pub account.
Welcome bonuses are subject to wagering requirements — meaning you need to wager the bonus amount a specified number of times before you can withdraw the bonus funds or any winnings derived from them. Wagering requirements and eligible games are detailed in the full bonus terms.
Wagering requirements (also called playthrough requirements) specify how many times you must wager your bonus amount before it becomes withdrawable. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before the bonus converts to real withdrawable cash.
Not all games contribute equally to wagering requirements at 131 pub. Slots typically contribute 100%, while table games like baccarat or roulette may contribute a lower percentage. Always check the specific bonus terms for contribution rates and any excluded games.
Most 131 pub bonuses are credited automatically when you meet the qualifying conditions — such as making a minimum deposit of a specified amount. Some promotions may require you to enter a bonus code during the deposit process or opt in via the Promotions page before making your deposit.
You can track your active bonuses, wagering progress, and expiry dates in the My Bonuses section of your 131 pub account dashboard. If a bonus has not been credited within 24 hours of qualifying, contact our support team.
No — bonus funds cannot be withdrawn directly. They must first meet the wagering requirements outlined in the specific promotion's terms and conditions. Once the wagering requirement is fully met, the bonus converts to real cash that you can withdraw freely.
If you choose to withdraw before completing the wagering requirements, any remaining bonus funds and associated winnings will be forfeited. We recommend completing the wagering requirements before initiating a withdrawal if you want to keep your bonus value.
Yes. 131 pub rewards loyal Filipino players through a tiered loyalty program. As you play, you accumulate loyalty points that can be redeemed for bonus credits, free spins, or cashback. Higher tiers unlock exclusive perks such as faster withdrawals, dedicated account managers, higher deposit limits, and invitations to special events.
Your loyalty tier is calculated based on your real-money wagering activity over a rolling period. Log in to your 131 pub account and visit the Loyalty section to check your current tier, points balance, and available rewards.
131 pub offers a comprehensive game library designed to cater to all types of Filipino players. The platform includes:
Yes. 131 pub is fully optimized for mobile play. The platform works seamlessly on Android and iOS devices through your mobile browser — no app download is required. Simply visit the 131 pub website on your smartphone or tablet and log in to access the full game library.
The mobile interface is designed for touch screens, with easy navigation, fast loading times, and the same full game selection available on desktop. Whether you are commuting in Manila or relaxing at home in Davao, you can enjoy 131 pub on the go.
Yes. All games at 131 pub use certified Random Number Generator (RNG) technology to ensure that every outcome is completely random and independent of previous results. Our game providers are regularly audited by independent testing laboratories to verify fairness and accuracy of published Return to Player (RTP) percentages.
Live dealer games are streamed from professional studios with real cards, real wheels, and real dealers — providing full transparency. You can view the RTP for individual slot games in the game information panel before you start playing.
Many slot games at 131 pub offer a demo or free play mode that lets you try the game without wagering real money. This is a great way to learn the mechanics, bonus features, and paytable of a new slot before committing your balance.
Note that demo play is not available for live dealer games, sports betting, or e-sports — these require a real-money wager. Also, winnings from demo play cannot be withdrawn as they are for practice purposes only.
If your internet connection drops during a game at 131 pub, the game server continues to process the round based on the bet already placed. When you reconnect and reopen the game, you will see the result of the interrupted round. Your account balance will reflect the correct outcome.
For live dealer games, if you disconnect mid-round, the round will be completed by the dealer and the result applied to your account. We recommend using a stable Wi-Fi or mobile data connection when playing live games to avoid interruptions.
131 pub brings together slots, live dealer, bingo, e-sports, fishing games, and sports betting in one platform — all optimized for Filipino players on desktop and mobile.
Mobile Ready: 131 pub works on any smartphone browser. No app download needed — just open the site and play from anywhere in the Philippines.
131 pub is committed to providing a safe, fair, and responsible gaming environment for all Filipino players. Here are answers to the most common questions about player protection and account security.
21+ Only: Gambling at 131 pub is strictly for players aged 21 and above. If you or someone you know may have a gambling problem, please visit our Responsible Gaming page for tools and support resources.
131 pub provides a full suite of responsible gaming tools to help players stay in control of their gambling activity:
All tools are accessible from the Responsible Gaming section of your account settings. Changes to limits take effect immediately when reducing them, and after a cooling-off period when increasing them.
Self-exclusion allows you to block access to your 131 pub account for a chosen period — from 6 months up to 5 years, or permanently. During the exclusion period, you will not be able to log in, deposit, or place bets. Any remaining balance will be returned to you upon request.
To activate self-exclusion, go to Account Settings > Responsible Gaming > Self-Exclusion, or contact our support team directly. Once activated, self-exclusion cannot be reversed until the chosen period has expired. 131 pub also supports the PAGCOR national self-exclusion program, which applies across all PAGCOR-licensed operators in the Philippines.
Yes. 131 pub uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal information is stored securely and handled in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173).
We never sell or share your personal data with third parties for marketing purposes. Financial transactions are processed through secure, PCI-DSS compliant payment gateways. We also offer two-factor authentication (2FA) for an additional layer of account security — we strongly recommend enabling this in your account settings.
If you suspect that someone has accessed your 131 pub account without your permission, take the following steps immediately:
Our security team will investigate and respond as a priority. Never share your password or OTP with anyone — 131 pub staff will never ask for these details.
Did not find the answer you were looking for? The 131 pub support team is available around the clock to assist Filipino players with any questions or concerns — from account issues to game queries.
Send us a detailed message and our team will respond within a few hours. For responsible gaming inquiries, we prioritize all responses.
[email protected]Get instant help from a real support agent via the live chat widget on the 131 pub website. Available 24 hours a day, 7 days a week — including Philippine holidays.
Available 24/7If you need help with self-exclusion, deposit limits, or any responsible gaming concern, our dedicated team handles these requests as the highest priority.
Visit Responsible Gaming pageNow that you know how 131 pub works, it is time to experience it for yourself. Join thousands of Filipino players enjoying slots, live dealer games, bingo, e-sports, and more — all in one platform. Register now and claim your welcome bonus. Must be 21 or older to play.